The big names are not what they used to be
Over the years, many of the biggest medical alert brands have been bought by private equity firms and large corporations. Help Now has not changed hands. We are still a family, answering emergency calls since 1981.
Who owns your medical alert company
| Company | Who owns it today |
|---|---|
| Help Now | A family. In business since 1981. |
| Medical Guardian | A private equity firm (Water Street Healthcare Partners) |
| MobileHelp | Owned by Medical Guardian (private equity) |
| Medical Alert and Philips Lifeline | A private equity firm (Rockbridge Growth Equity, through Connect America) |
| Lively | Best Buy |
To be fair, Life Alert and Bay Alarm Medical are family businesses too. Ownership is public information and can change; the details above are accurate as of September 2026.
No contracts, and no games with the price
Some brands still lock you in. Life Alert, for example, is well known for asking customers to sign a multi-year contract, and it will not show you a price on its website. You have to call to find out.
Help Now is the opposite. No long-term contract, cancel any time, and every price is listed right here, in plain sight, before you ever pick up the phone.
What you get with Help Now
Take the free 2-minute check to find the right fit, or call and a real person will help you choose.